Privacy Policy
Updated February 18, 2025
INTRODUCTION AND SCOPE
Your privacy matters to us at Basedash. This Privacy Notice (“Notice”) applies to the personal information collected by Basedash when you interact with our website, products and services, and other websites or services that link to this Notice (“Personal Information”).
When we use the terms “Basedash”, “we”, “us”, or “our” in this Notice, we are referring to Basedash Inc.
In this Notice, “you” means a visitor to the https://basedash.com website or its sub-domains (or any other of our websites that link to this Notice) (“Sites”), including those visitors who interact with us through our Sites or social media channels.
This Notice explains how we collect, receive, use and share your Personal Information. This Notice also describes your choices and rights concerning your Personal Information. Please read this Notice carefully to understand what we do with your Personal Information and what your rights are.
If you have entered into a separate agreement with us, such as the Basedash Terms and Conditions or the Basedash Cloud Service Agreement, that separate agreement shall control, and only those terms within this Notice that do not conflict with such separate agreement shall apply.
BASEDASH AS A DATA PROCESSOR
Basedash serves as a “data processor” when:
Basedash Customers use our commercial products and services (“Services”), and collect Personal Information, and
When we collect and process Personal Information on behalf of our Customers in connection with the Services.
Our Customers, not Basedash, are the data controllers with respect to all Personal Information collection from our Customers and our Customers’ customers (“Consumers” as defined above), and are responsible for complying with all laws, rules, and regulations that require providing notice and/or obtaining consent prior to collecting and using such Personal Information in connection with their use of the Services.
TERMINOLOGY
Consumer: a customer of, or visitor to the website of, one of our Customers. Please refer to the privacy notice of the applicable Customer to learn about how the Customer (and Basedash on behalf of the Customer) processes your Personal Information.
Customer: any entity, including all users belonging to the entity, that uses Basedash’s Services pursuant to a commercial agreement with Basedash. Please refer to the Terms of Service or Cloud Services Agreement regarding obligations and policies relating to Basedash processing Customer personal information.
Cookies: are small text files that are placed on your hard drive by a web server when you access our Sites or Services. Cookies may either be first party cookies (placed by us) or third-party cookies (placed by third party vendors), and there are a few different types (described within the Automated Collection section below).
Pixels and Web Beacons: Pixels and Web Beacons are small pieces of code that are placed by third party vendors, on Sites or email for several purposes (described within the Automated Collection section below).
Prospective Customers: Prospective Customers are any entity that has expressed interest in or is being engaged regarding Basedash's Services but has not yet entered into a commercial agreement with Basedash.
INFORMATION WE COLLECT
Website Visitors and Prospective Employees
We collect Personal Information from you when you access, use, or navigate our Sites, submit Personal Information to us through our Sites, request information or book a demo via our Sites, or otherwise interact with our social media channels or communicate with us (including by phone, email, video communication, or otherwise). We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
The types of Personal Information we collect or may collect in the future include the following categories:
Contact information – first name, last name, email address, address, telephone number, location data, and employer.
Marketing information – details regarding informational and promotional materials you may have requested or received from us, the services in which you are interested, your receipt of promotional communications, and information on your marketing or communication preferences.
Business-related information – title, duties, business address, business email address; and business telephone number.
Job applicant information – If you are a job applicant, we may also collect information about you that you submit to us. As part of your application, we may collect your contact information, education and previous employment information, resumes, cover letters, or other relevant documents. By submitting your resume or Personal Information for consideration of a job opening, you are giving us permission to collect, use, and retain your Personal Information for the purpose of evaluating your application for employment consideration for the specific position that you applied to, as well as other roles at Basedash. This Personal Information may be processed and stored by a third-party talent tracking solution provider as well as with vendors, consultants, and other service providers who need access to such information to carry out work relating to the recruitment process on our behalf.
Our offline collection of information includes information you provide to us directly (whether or not in person), including at in-person meetups, trade shows or similar events or that we may gather during sales calls.
INFORMATION WE COLLECT AUTOMATICALLY
As with most websites, when you visit our Sites we automatically receive and collect information from your device. This information includes the following:
Device Information – information about your device, such as the operating system, hardware, system version, the Internet Protocol (IP) address, device ID, and device language.
Website Actions – specific actions that you take when you use our Sites, including but not limited to the pages and screens that you view or visit, search terms that you enter, how you interact with our Sites. Including, the time, frequency, connection, type, and duration of your use of our Sites. We may also conduct session recording.
Communications – information regarding your interactions with email messages, for example whether you opened clicked on or forwarded the email.
Cookies, Pixel and Web Beacons – please see Cookies, Pixels, Web Beacons, and Website Analytics sections below.
Connectivity Information – Device and telephone connectivity information such as your carrier, network type, network operator, subscriber identity module ("SIM") operator, and SIM country.
Cookies, Pixels or Web Beacons
Basedash uses standard automated data collection tools, such as cookies, pixels or web beacons, and similar tools, to collect information about how people use our Sites and improve customer experience. We utilize third party vendors data collection tools to perform these functions for Basedash.
These automated data collection tools are used for more than advertising and analytics, they also provide our Sites with necessary, functional, and performance duties. For instance, necessary cookies provide security and compliance with data privacy regulations.
Any Sites visitor has the ability to opt out of the use of these data collection tools, however if you opt out of any cookies or other collection tools categorized as necessary then your website or browsing experience may be affected. You can opt-out from third party vendor cookies that are used for advertising purposes on our Sites.
At the present time our Sites do not respond to “Do Not Track” signals or similar mechanisms.
Website Analytics
We may use third parties, such as Google Analytics or other analytics providers, to analyze traffic to our Sites. Google Analytics does not create individual profiles for visitors and only collects aggregate data. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at the link here. To learn more about privacy and Google Analytics, please consult the Google Analytics overview provided by Google at the link here.
AGGREGATE INFORMATION
We may de-identify or aggregate Personal Information so that you are not identified as an individual, then use and provide that information to third parties without restriction. We may also provide aggregate usage information to third parties (or allow third parties to collect that information from you), who may use such information to understand how often and in what ways people use our Sites and our Services.
HOW WE USE PERSONAL INFORMATION
In general, we collect Personal Information from you so that we can operate our business, operate our Sites, and provide information that you request from us. This includes or may include in the future the following uses and purposes:
Provide, operate, improve, maintain, and protect our Sites and Services.
Provide you with technical and other support related to our Sites.
Communicate with you.
Send you Services and company updates, marketing communication, service information, and other information about Basedash, our products and services that we think you may be interested in.
Conduct research and analysis, monitor and analyze trends and usage of our Sites and Services.
Enhance or improve user experience, our business, and our Services, including the safety and security thereof.
Operate our business and perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Sites and our Services.
Take action as necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.
Enforce our contracts and applicable terms, including investigation of potential violations thereof.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety Basedash, our users, Customers, or the public as required or permitted by law.
HOW WE SHARE PERSONAL INFORMATION
Service Providers - We use third parties to assist us with operating our business and providing our Sites and Services, such as our third-party technology vendors that help us maintain our Sites and Services, and partners that assist us with our marketing and communication. These service providers will have access to Personal Information to provide services to us.
As Directed by You and With Your Consent - Except as otherwise provided in this Notice, we share information with companies, organizations or individuals outside of Basedash only at your direction or when we have your consent to do so.
Legal Proceedings - We may share information with third-party companies, organizations, governmental authorities, or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: (i) Comply with any applicable law, regulation, subpoena, legal process or governmental request; (ii) Enforce a contract, including but not limited to any applicable terms, including investigation of potential violations thereof; (iii) Detect, prevent, or otherwise address fraud, security or technical issues; or (iv) Protect against harm to the rights, property or safety of Basedash, our users, Customers or the public as required or permitted by law.
Sale or Merger - We may share information about you as part of a merger or acquisition. If Basedash is involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business by another company, we may share your Personal Information with that company before and after the transaction closes. In such a case, unless permitted or otherwise directed by applicable law, your Personal Information would remain subject to the terms of the applicable privacy notice in effect at the time of such transfer.
PRIVACY CHOICES
You can opt out of any marketing communications at any time, and you have the right to be removed from our email list at any time, using the opt-out link provided in our mailings. If you opt out, we may still send you non-promotional communications, such as those about your account or about our ongoing business relations. Please see the jurisdiction specific sections of this Notice for your other rights depending on your location.
INTERNATIONAL TRANSFER
Basedash is a global company and if you decide to use our Sites or Services, or share your Personal Information with us, please note that your Personal Information may be transferred across international borders to third countries outside of the country in which you are located. To ensure adequate protection for your information, we enter into data processing agreements with our suppliers, including the ones who process your Personal Information outside of the country in which you are located. When necessary, we also utilize approved transfer mechanism (such as adequacy decisions or the standard contractual clauses in the EU).
CHILDREN
Our Sites and Services are not directed at children under the age of 16, and we do not knowingly collect information from children under age of 16. If you are under the age of 16, please do not attempt to use our Sites or Services or send any information about yourself to us. If you are the parent of a child under the age of 16, and you believe he or she has shared information with us, please contact us at hello@basedash.com so that we can remove such information from our systems.
SECURITY OF YOUR INFORMATION
We use reasonable security measures, including measures designed to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage to your Personal Information, and have successfully completed a SOC2 Type 2 audit. We also take certain measures to enhance the security of our Sites and Services. However, we cannot guarantee, ensure, or warrant the security of any information you transmit to us and ultimately, any Personal Information provided is provided at your own risk. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your account login information.
THIRD PARTY WEBSITES AND SERVICES
Our Sites may contain links to other websites and services operated by third parties, and may include social media features such as social media buttons or links. These third-party websites and services may collect information about you if you click on a link or visit those websites or services, and the social media sites may automatically record information about your browsing behavior every time you visit a website that has a social media button. Your interactions with these features and third parties are governed by the privacy notice of the third party, not by this Notice.
BASEDASH AND GDPR
This section applies to data subjects in the EU, EEA, the UK and Switzerland.
Data Controller details: Basedash inc.
We can be reached at hello@basedash.com.
Where do we store and process personal data?
We store the information we collect from you on servers provided by Digital Ocean in the United States. For development and testing purposes, the information we collect from you may also be stored on computers used by Basedash employees and partners in the U.S., Canada, and other countries. The information we collect from you in the EU, UK and Switzerland may be transferred from and kept outside the EU, UK and Switzerland because our operations are located in the U.S. We rely on Standard Contractual Clauses in order to transfer your information outside the EU, UK and Switzerland.
How long do we keep your personal data?
We retain your Personal Information in Digital Ocean for as long as needed in our judgment. You acknowledge that this is reasonable in view of the lack of sensitive information we collect when you visit our Sites. Up to 30 days after a removal request by a customer or once the Personal Information is no longer needed, it shall be securely disposed of or archived.
We also may retain your information indefinitely in the following secondary data stores:
Database backups
Log files
Reports that were generated using the information
Data subject rights under GDPR
You have the right:
To know if we are collecting, using or sharing your information and to request access to this information.
To request that we correct your information if it is inaccurate or incomplete.
To ask us to erase your information if
Your information is no longer necessary for the purposes for which it was collected, used or shared.
You withdraw the consent on which the collection, use or sharing is based.
You object to the collection, use or sharing and there is no overriding legitimate interest for continuing the collection, use or sharing.
You object to the collection, use or sharing of your information for direct marketing purposes.
Your information was unlawfully collected, used or shared.
Your information has to be erased in order to comply with a legal obligation.
Your information was collected in order to offer online services to children.
To obtain from us a restriction on the collection, use or sharing of your information if
You contest the accuracy of your information.
You have objected to the collection, use or sharing based on legitimate interest and we are considering whether our or a third party’s legitimate interest ground overrides your interest.
The collection, use or sharing is unlawful, and you oppose erasure and request the use be restricted instead.
We no longer need your information, but you require your information to establish, exercise or defend a legal claim.
To be able to take with you the information you provided to us and to transmit that information to another organization where our collection, use or sharing of that information is carried out by automated means and is based on your consent or the performance of a contract.
To object to collection, use or sharing based on the purposes of legitimate interest or performance of a legal task, direct marketing and scientific/historical research and statistics.
Not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you.
To lodge a complaint with a supervisory authority.
How do you exercise your rights?
You may access, correct, or delete your account information or cancel your account at any time by emailing us at hello@basedash.com. Please note that in some cases we may retain certain information about you as required by law or for legitimate business purposes to the extent permitted by law.
You can opt out of our marketing communications at any time, and you have the right to be removed from our email list at any time, using the opt-out link provided in our mailings. If you opt-out, we may still send you non-promotional communications, such as those about your account or about our ongoing business relations. Basedash does not endorse or take responsibility for content on other websites accessed from links on our Sites.
BASEDASH AND CANADIAN DATA SUBJECTS
Electronic Marketing
Individuals may voluntarily sign up on our Sites to receive marketing materials electronically, including event invitations, product updates, and other marketing material. From time to time we may send electronic marketing materials to individuals with whom we have an existing business relationship.
Each electronic marketing communication will include a link to unsubscribe from any further marketing communications. To unsubscribe from all electronic marketing materials, you can email hello@basedash.com.
Website Privacy
We use cookies that identify your browser. The cookies collect and store information when you visit our Sites, and may collect Personal Information about you and your use of the site. For more information about cookies and how we use them, please see the Cookies section of this Notice.
Our Sites may present links to other websites. The operators of linked websites may collect your Personal Information and information generated through the use of cookies when you link to their websites. We are not responsible for how third party websites collect, use or disclose your Personal Information.
Internet Advertising
We use third parties to assist with our electronic marketing and advertising on third party websites. These companies may use cookies, tokens, or other tools to track how you interact with our advertisements or electronic marketing communications. The information generated from this tracking assists us in providing tailored advertising and helps us better understand our digital brand impact.
Disclosing Personal Information Outside of Basedash
Basedash may only disclose Personal Information for purposes related to providing legal or other services, as required or authorized by law, or with your express consent.
Personal information may be disclosed across provincial and international borders. This includes the Personal Information of individuals residing in Quebec being disclosed outside of the province.
We use service providers, contractors and other agents to store, handle and process Personal Information. These providers, contractors and agents are located within and outside of Canada. We require such providers, agents and contractors to demonstrate comparable privacy protection to our own, either by ensuring the applicability of adequate privacy legislation, through contractual terms, of through the use of technological measures (e.g., encryption).
We may disclose Personal Information to other Basedash affiliates bound by contractual terms that ensure comparable privacy protection to our own.
We do not sell any Personal Information.
Legal grounds
Basedash will obtain consent for the collection, use, and disclosure of Personal Information. There are some circumstances when we rely on privacy legislation to collect Personal Information without consent.
We may also use or disclose Personal Information in the absence of consent if we are required or authorized by law to do so. When we receive Personal Information from our Customers or third parties, we rely on the party providing it to us having obtained the information lawfully and in accordance with applicable privacy legislation.
Limiting Collection, Use and Disclosure
We limit the type and amount of Personal Information we collect, to that which is necessary to fulfill the purpose for which it was collected. When we disclose Personal Information, we only disclose the type and amount of Personal Information that is needed to fulfill the purpose of the disclosure.
Basedash will retain information, including Personal Information, for as long as it is needed for the purposes for which it was collected, and in compliance with legal requirements.
Individual Rights
Basedash will make reasonable efforts to ensure that Personal Information we collect, use and disclose is accurate and complete. Individuals may request access to, correction or deletion of the Personal Information we hold about them by sending a written request to hello@basedash.com. Please note that we may ask to confirm your identity before we action such request. We will provide you with access to the requested information where we are able to; in some cases we may withhold information because we are required or permitted by law to do so. In these cases, we will tell you why have declined to provide access to it.
CHANGES TO THIS NOTICE
We may make changes to this Notice from time to time. When we do, we will post the updated version on this page. We encourage you to read this page each time that you use our Sites or Services so that you will be aware of any changes, and your continued use shall constitute your acceptance of any such changes. Changes to this Notice take effect from the date of publication, unless stated otherwise.
CONTACT US
If you have any comments, questions, concerns, or suggestions about Notice, or about our privacy practices in general, please contact us at hello@basedash.com.
